These terms govern your use of Dr Richard Dallalana’s website, including patient information, rehabilitation resources, downloadable materials and online forms. References to “we”, “us” and “our” mean Dr Dallalana’s practice. Please read these terms before using the website. If you do not agree with them, please discontinue use. These terms relate to website use and do not replace separate arrangements for consultations, treatment, fees or informed consent.
Website content is provided for general information and patient education. It does not constitute individual medical advice, a diagnosis or a treatment recommendation. Information about shoulder and elbow conditions, investigations, procedures and rehabilitation may not apply to your circumstances. Always seek advice from Dr Dallalana or another appropriately qualified healthcare professional before making decisions about your health. Do not disregard professional advice or delay seeking care because of information on this website. Viewing the website, downloading resources or submitting an enquiry does not, by itself, establish a treating relationship with Dr Dallalana.
Treatment recommendations depend on individual assessment, including your symptoms, medical history, examination findings, investigations and personal goals. Descriptions of surgical techniques, implants, computer-assisted planning or other technologies do not mean they are suitable for every patient or guarantee a particular result. All surgical procedures involve risks. Potential benefits, risks, alternatives and expected recovery will be discussed as part of your care.
Recovery times and treatment outcomes vary. Website information, images, illustrations and examples should not be interpreted as a promise of a particular outcome or a complete explanation of every possible complication.
Rehabilitation protocols, exercise demonstrations and recovery timelines are general guides. Use them only where your treating surgeon or physiotherapist has confirmed they are appropriate for your condition, procedure and stage of recovery. Your individual instructions take priority over general website resources. Restrictions may differ according to the procedure performed, the tissues involved and your progress. Do not begin or progress exercises, remove a sling or brace, lift weights, drive, or return to work or sport solely on the basis of website information. Contact your treating team if instructions are unclear or appear inconsistent.
This website, its forms and practice email addresses are not emergency services. Do not rely on an online enquiry or email for urgent assessment or time-sensitive medical advice.
For a medical emergency in Australia, call 000 or attend the nearest emergency department.
For concerns following surgery, follow your discharge instructions and contact your treating team promptly. Seek urgent medical care when necessary, rather than waiting for an online response.
Submitting a form is a request for contact. It does not confirm an appointment, acceptance for treatment or a surgery booking. Arrangements must be confirmed by the practice. Online enquiries may not be reviewed immediately. If you have not received a response, contact the practice using the details on the Contact page.
Provide accurate contact details and only the information requested. If submitting information for another person, ensure you have appropriate authority to do so. Avoid sending detailed medical records or sensitive documents through general enquiry forms unless requested by the practice. An automated acknowledgement confirms receipt only. It does not mean that Dr Dallalana has reviewed your information or provided medical advice.
Our Privacy Policy explains how the practice collects, holds, uses and discloses personal information, and how you can request access or correction, or make a privacy complaint. Please read it alongside any collection notice displayed on our forms. Internet transmissions and email cannot be guaranteed to be completely secure or free from delivery errors. Contact the practice if you need guidance on an appropriate method for providing sensitive information. This does not limit our obligations under applicable privacy laws.
We take reasonable care when preparing website content. However, medical knowledge, services, consulting locations and other details may change, and content may not always reflect the most recent developments. Please confirm information relevant to your appointment or care directly with the practice. General fee or rebate information is indicative unless expressly confirmed for your circumstances. Website access may occasionally be interrupted by maintenance, technical faults or events outside our reasonable control. We do not guarantee uninterrupted access or that all content will be free from errors. Please notify the practice of information you believe is inaccurate.
This website may link to external websites, rehabilitation videos, booking platforms or other resources for convenience or further education. We do not control third-party content, availability, security or privacy practices. A link does not, by itself, constitute an endorsement of every statement, product or service on that website.
Review the relevant provider’s terms and privacy policy before using its services or submitting information. External rehabilitation resources remain subject to the individual guidance provided by your treating team.
Unless otherwise stated, website text, images, illustrations, videos, logos and downloadable materials are owned by Dr Dallalana, the practice or their respective licensors. You may view, download and print materials made available for that purpose for personal, non-commercial use, retaining copyright notices and acknowledgements. Third-party materials may have separate licence conditions.
Except as permitted by law or an express licence, written permission is required before reproducing, modifying, publishing, distributing or commercially using website materials. You must not use Dr Dallalana’s name, the practice’s branding or website content in a way that falsely suggests endorsement or affiliation.
You must use the website lawfully and must not:
We may take reasonable steps to restrict access where necessary to address misuse, protect security or comply with the law.
Nothing in these terms excludes, restricts or modifies any right, consumer guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law. Subject to those protections and to the extent permitted by law, we exclude liability for loss arising from website interruptions, harmful code or reliance on general website information in place of individual medical advice.
These terms do not waive your rights concerning clinical care or exclude liability that the law requires us to retain.
We may update these terms to reflect changes to the website, practice services or legal requirements. The current version will be published on this page with its update date. Updates apply to website use from publication and do not retrospectively alter existing treatment arrangements or accrued rights.
These terms are governed by the laws of Victoria and applicable Commonwealth laws. Disputes may be brought before courts with jurisdiction in Victoria, without limiting any mandatory rights you have to bring proceedings elsewhere. If any provision is found to be invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
For questions about these terms, permission to use website materials or concerns about website content, please contact Dr Richard Dallalana’s practice using the details on the Contact page.
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